FAQs

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Access

1. Click the Login button. 2. Type your username into the email/username box. 2. Click the little ‘Forgot password’ link. 3. The website will send you a password reset link. Username Login Each username account has a different password. You may have registered for a website account with different usernames for the same email address. If so, you can’t use your email address to reset your password, because the website cannot know which username you are referring to unless you tell it. If you do not know your username(s), please contact webadmin@bpsc.club with your email address.
Category: Access

Each username account at the BPSC website has a different password.

It is easier to have only one parent/guardian/adult username account, because from it you can manage (i) email subscriptions, (ii) swimmer Registration forms and (iii) any bookings for more than one child swimmer all from the same username login account.

You may in the past have set up more than one username account, with the same parent/guardian email address.

If you have more than one username account with the same email address, then if you try to reset your password using your email address, then the website cannot know which username you are referring to. Explaining Smiley

Thus, please reset your password with the username of the account whose password you want to reset.


If you have only one username account registered at the website, then you can use your email address to reset your password. Smiley


If you do not know your username(s), then please email webadmin@bpsc.club and we can send you a reminder.

Categories: Access, Website

1. You can access the login page by clicking on the Login link here:

Login Link

 

2. The following image will then pop up:

Forgot Password

3. Into the ‘Username or email address‘ box, type your username for the website (if you know it) OR the email address that you usually use for the Club. This will normally be the same email address that you receive you club emails at.

4. If you have more than one username registered at the site to your one email address, then  use the right password for the username you wish to log in for.

It is simpler to register at the site with one login if you are a parent/guardian, because then you can set your email settings and any bookings all from the same login account.

Type your password into the Password box and then click the blue ‘Log In‘ button.

5. If you have lost your password, then click on the ‘Lost your password‘ link as shown above (purple arrow). The website will send a password reset email to the email address you have entered. If you do not receive this password, then contact webadmin@bpsc.club.

6. If you want to change your password, you can also do so, using the ‘Lost your password’ link as shown above (purple arrow). Thumbs Up Smiley

 


If you do not receive the password reset email, then please contact webadmin@bpsc.club to re-set your account manually. Please only email webadmin@bpsc.club before your have tried the above steps first. This will get you to where you want to go more quickly. Thank you.

 

 

Category: Access

Competitions

BPSC will endeavour to add the latest results to the gala results page as soon as possible, but you can always email Tom to find out results. 

Category: Competitions

When you attend a competition make sure you bring all the necessary swimming equipment including two towels; two swimming costumes (one training costume if required); two BPSC swimming hats; a T-shirt, sweatshirt and trainers to wear between races. Healthy snacks, such as a piece of fruit or energy bar,  are also very important and plenty of water!!!!

Click here for more information in our Guide to Entering Galas. 

Category: Competitions

If you are new to competing it can be a bit overwhelming at first, but the coaches will be there to guide your child through the day. Galas are usually arranged in sessions (morning, afternoon and occasionally early evening) and each session will have a warm up time when swimmers are expected to be poolside, regardless of the time of their race. BPSC coaches will inform all swimmers, in advance, with a time they expect them to be poolside for each session. 

Parents and carers can watch and support from the spectators’ gallery, however there is usually an entry fee which varies depending on galas and venues. BPSC encourages parents, families and friends to support and cheer swimmers on – making as much noise as possible! 

Category: Competitions

BPSC welcomes and encourages an ongoing dialogue between swimmers, parents and coaches. Therefore if you have any questions regarding any aspect of your child’s swimming or which galas and races they should be considering entering please do not hesitate to approach the coaches poolside. We only ask that you speak to them at an appropriate time between sessions, when the swimmers are warming up. Or alternatively drop Tom, Head Coach, an email at headcoach@bpsc.club 

Category: Competitions

Generally competitive galas are for swimmers over 9-years-old and all swimmers are encouraged to attend galas once they are in Development Squad. However, BPSC offers opportunities for swimmers to continue improving and practicing technique whilst regularly swimming without competing through our Junior and Senior Active squads.

Category: Competitions

Emails

1. If you have already registered for a BPSC website account

…then check your spam folder, it could be that the email has gone there. If it has, right-click (Ctrl-click Mac) on any BPSC email and select ‘Not spam’. Your email programme will then stop forwarding BPSC emails to your spam folder.

 


 

2. If you have not already registered for a BPSC website account

Members will receive BPSC emails after they have registered for a BPSC website account.

Visit the site Login page (see the log-in link at the top on the left of the website)

Login Link

…and log in with your email address and password. If you do not have your password, use the ‘Lost your password’ link at the foot of the login page.

Forgot Password


 

3. If you do get some BPSC club emails but not others,

…it may be that you have not subscribed to all the club email lists you want to.

To fix this, (i) log in to the BPSC website; (ii) go to a BPSC email you have received and then click on the ‘Manage your subscription’ link included in that email.

Manage your BPSC email subscription

This will take you to a web page where you can click to select which Squad emails you would like to receive.

Alternatively, log in to the BPSC website and you can click to manage your email subscription <-from this link. You must select the ‘BPSC Members’ box, as these messages are aimed at all club members.

Thumbs Up Smiley

Categories: Emails, Website

Fora

Only the members of your squad, your coaches and the committee will see the message(s) you have posted at your Squad’s Groups message board. All club members can see and post to the ‘BPSC General’ Groups message board. The Groups message boards are only visible by appropriate BPSC members after they have logged into the website. The Groups message boards are not visible to the general public.

Category: Fora

Fora exist for each BPSC Squad. There are also separate Forum boards for Volunteers, Coaches, Committee and the ‘BPSC General’ board for the club as a whole.

After you log in to the site, you will see the ‘Forums’ (Fora) block on the right of your screen, or below if you’re scrolling on a mobile ‘phone.

The ‘Forums’ block is the place where you can communicate with your coach and other swimming members of your squad. What you post will be seen by every swimmer in your squad who has registered at the website, and by your squad’s coach, so please be polite at all times.

General messages for the whole Club are posted at the ‘BPSC General’ forum board.

To post a message, click on the forum boards for the squad you are in, or the ‘BPSC General’ forum board. Click to join a topic or to start one of your own. Astonished Smiley

Coaches can send documents to swimmers and parents, using the upload link at the bottom of the posting form.

You can set new posts to forward to your email address if you like.

Category: Fora

General enquiries

If you have a query regarding the club, either:
1. approach your squad’s Parent Representative, giving as much information as possible regarding the complaint, so that they can channel your concern to the appropriate person
or
2. contact the BPSC Club Secretary, so that your concern can be dealt with as swiftly and appropriately as possible.
Category: General enquiries

Click here to see a list of contact details of all BPSC Trustees, Committee members, Coaches and volunteers. 

Category: General enquiries

BPSC has a policy for dealing with complaints.

Please read and follow the policy document under Disciplines, Disputes & Complaints at the Policies & Procedures page.

Thank you.

Category: General enquiries

In the first instance, please send an email to information@bpsc.club letting us know swimmer’s age and ability.

Once introduced to and registered with the club ‘on the ground’, you can then set up a website account for yourself as a swimmer/parent or for your children, by following the simple steps here:

Register

Category: General enquiries

Joining BPSC

Shop

BPSC makes regular orders of branded training tops and sweatshirts for all squads. For details, please contact the Club shop via shop@bpsc.club

Category: Shop

Website

1. If you have already registered for a BPSC website account

…then check your spam folder, it could be that the email has gone there. If it has, right-click (Ctrl-click Mac) on any BPSC email and select ‘Not spam’. Your email programme will then stop forwarding BPSC emails to your spam folder.

 


 

2. If you have not already registered for a BPSC website account

Members will receive BPSC emails after they have registered for a BPSC website account.

Visit the site Login page (see the log-in link at the top on the left of the website)

Login Link

…and log in with your email address and password. If you do not have your password, use the ‘Lost your password’ link at the foot of the login page.

Forgot Password


 

3. If you do get some BPSC club emails but not others,

…it may be that you have not subscribed to all the club email lists you want to.

To fix this, (i) log in to the BPSC website; (ii) go to a BPSC email you have received and then click on the ‘Manage your subscription’ link included in that email.

Manage your BPSC email subscription

This will take you to a web page where you can click to select which Squad emails you would like to receive.

Alternatively, log in to the BPSC website and you can click to manage your email subscription <-from this link. You must select the ‘BPSC Members’ box, as these messages are aimed at all club members.

Thumbs Up Smiley

Categories: Emails, Website

Each username account at the BPSC website has a different password.

It is easier to have only one parent/guardian/adult username account, because from it you can manage (i) email subscriptions, (ii) swimmer Registration forms and (iii) any bookings for more than one child swimmer all from the same username login account.

You may in the past have set up more than one username account, with the same parent/guardian email address.

If you have more than one username account with the same email address, then if you try to reset your password using your email address, then the website cannot know which username you are referring to. Explaining Smiley

Thus, please reset your password with the username of the account whose password you want to reset.


If you have only one username account registered at the website, then you can use your email address to reset your password. Smiley


If you do not know your username(s), then please email webadmin@bpsc.club and we can send you a reminder.

Categories: Access, Website

Wordpress App Icon

The BPSC website is built with simple ‘WordPress’ software.

You can:

  1. download the WordPress app. for free to your mobile phone.
  2. Tell it the bpsc.club website address and then
  3. log in using your regular BPSC website username and password.

You can then use the BPSC website from your smart ‘phone, just as you would from a computer.

Here are the web links to find the app. for your phone:

OR you an just download the app. from your ‘phone. Search to add the ‘WordPress’ app. that has the icon shown above.

 


 

Category: Website